Summary
A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow...
A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.
This issue affects:
OTRS 7.0.X
OTRS 8.0.X
OTRS 2023.X
OTRS 2024.X
OTRS 2025.X
((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Impact
CVE-2025-24388 has a CVSS score of 3.8 (Low). The vector is network-reachable, high privileges required, and no user interaction. A CVSS score reflects the worst-case severity of the vulnerability, not your specific exposure. Whether this affects your application depends on whether the vulnerable code is present and reachable in your environment. No fixed version is listed yet, so configuration controls and monitoring matter more in the interim.
Affected versions
Security releases
Kodem intelligence
Severity tells you how bad this could be in the worst case. It does not tell you whether you are exposed. Exploitability and impact are functions of runtime truth: whether the vulnerable code is present, reachable, and actually executes in your application. A vulnerable package can sit in your dependency tree and never run.
Kodem, an Intelligent Application Security platform, uses runtime intelligence to reveal which vulnerabilities actually execute in production, so teams prioritize the ones that genuinely matter. Kodem's runtime-powered SCA identifies whether this CVE is reachable in your applications.
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Frequently Asked Questions
- What is CVE-2025-24388? CVE-2025-24388 is a low-severity security vulnerability. No fixed version is listed yet.
- How severe is CVE-2025-24388? CVE-2025-24388 has a CVSS score of 3.8 (Low). This score reflects the worst-case severity of the vulnerability, not your specific exposure. Whether it represents real risk in your environment depends on whether the vulnerable code is present and reachable.
- Is there a fix for CVE-2025-24388? No fixed version is listed for CVE-2025-24388 yet. Monitor the advisory for updates and apply mitigations in the interim.
- Is CVE-2025-24388 exploitable, and should I be worried? Whether CVE-2025-24388 is exploitable in your environment depends on whether the vulnerable code is present and reachable. A CVSS score is a worst-case rating; it does not account for your specific deployment, configuration, or usage patterns. Kodem, an Intelligent Application Security platform, uses runtime intelligence to show which vulnerabilities actually execute in production, so you can focus on the ones that represent real risk. Get a demo
- What actually determines whether CVE-2025-24388 is exploitable, and how bad it is? Exploitability and impact are not fixed properties of a CVE. They depend on runtime truth: whether the vulnerable code is present, reachable, and actually executes in your application. A high CVSS score on a dependency that never runs is not the same as real risk. Kodem, an Intelligent Application Security platform, uses runtime intelligence to reveal which vulnerabilities actually execute in production, so teams prioritize the ones that genuinely matter.